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Privacy Policy

Your privacy matters to me. This policy explains how I collect, use, and protect your information when you use my AI agent deployment services.

effective: February 14, 2026 version: 1.0.0
01

Introduction

I operate OpenClaw Hive as a professional deployment service for the OpenClaw AI agent framework. I provide AI-powered automation solutions to businesses and individuals worldwide.

This Privacy Policy describes how I collect, use, store, and protect your personal information when you:

  • Visit my website at openclawhive.com
  • Contact me via my contact form or email
  • Use my AI agent deployment services
  • Communicate with me via email

I believe in transparency. This policy is written in plain language so you can understand exactly how your data is handled.

02

Data I Collect

Information You Provide Directly

Contact Information

Name, email address, company name, and billing details when you reach out via my contact form or email.

Project Details

Information about your automation needs, preferred platforms (WhatsApp, Slack, Telegram, etc.), and workflow requirements.

Communication Data

Messages and emails you send me. This helps me provide better support and improve my services.

Payment Information

Billing address and transaction records. Note: I never store your complete payment details — they're handled securely by PayPal.

Information Collected Automatically

Usage Analytics

Pages visited, time spent on site, referral sources, and interaction patterns. I use this to improve user experience.

Device Information

Browser type, operating system, screen resolution, and IP address for security and optimization purposes.

03

How I Use Your Data

I use collected information for the following purposes:

Service Delivery

Deploying and maintaining your AI agents, processing payments, and providing customer support.

Communication

Sending project updates, support responses, and occasional product announcements (you can opt out anytime).

Improvement

Analyzing usage patterns to enhance my services, fix issues, and develop new features.

Security

Detecting fraud, preventing abuse, and protecting my systems and clients from malicious activity.

Legal Compliance

Meeting legal obligations, responding to valid requests, and protecting my legal rights.

04

Data Sharing & Disclosure

I do not sell your personal data. Period. I only share information in these specific circumstances:

Important: I never sell, rent, or trade your personal information to third parties for marketing purposes.

05

Data Security

I implement industry-standard security measures to protect your data:

End-to-End Encryption
Regular Security Audits
Secure Data Centers
Access Controls & Authentication
Automated Backups
Incident Response Plan

Despite my best efforts, no system is 100% secure. If a breach occurs, I'll notify affected users within 72 hours as required by GDPR.

06

Your Rights

You have the right to control your personal data. Since I don't have a client portal, all requests are handled directly via email:

📋

Access Your Data

Email me to receive a copy of all data I hold about you. I'll respond within 30 days with a complete export.

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Correct Your Data

If any information I hold is inaccurate, email me and I'll update it promptly.

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Delete Your Data

Request deletion of your data at any time. I'll remove your information within 30 days, except where legally required to retain it (e.g., payment records).

đŸšĢ

Opt Out of Communications

Reply "unsubscribe" to any email or contact me to stop receiving non-essential communications.

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To exercise any of these rights: Simply email me at hello@openclawhive.com with your request. I respond to all legitimate requests within 30 days at no charge.

07

Cookies & Tracking

I use cookies and similar technologies to improve your experience:

You can manage cookie preferences through your browser settings or my cookie consent banner. Disabling certain cookies may affect site functionality.

09

Data Retention

I keep your data only as long as necessary for the project and legal requirements:

Contact Information
Kept for project duration, deleted 30 days after completion
Project Details
Kept for project duration, deleted 90 days after completion
Email Communications
3 years for reference and support purposes
Payment Records
7 years (legal tax requirement)
â„šī¸

After these periods, your data is securely deleted. You can request earlier deletion at any time by emailing me.

10

Policy Updates

I may update this policy periodically. When I do:

  • I'll post the new version on this page
  • The "Last Updated" date will change
  • For significant changes, I'll email you directly
  • Continued use of my services constitutes acceptance of changes

Version History

v1.0.0 February 14, 2026 Initial policy release
11

Contact Me

For privacy-related questions or to exercise your rights, contact me directly:

Response Time

Within 24 hours on business days

If you're not satisfied with my response, you have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK, CNIL in France, or your country's equivalent).